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Responsible AI

AI that respects users

Our AI features are built with safeguards that prioritize accuracy, fairness, transparency, and user agency.

Principles

Commitments behind every AI feature

  • Human-in-the-loop oversight for consequential decisions
  • Clear disclosure when AI is in use
  • Transparency about data used to power features
  • Bias and fairness considerations during design
  • Mechanisms for user feedback and correction
  • Continuous evaluation of model behavior

Controls

User control and consent

  • Opt-in pathways for sensitive AI capabilities
  • Granular control over AI-generated suggestions
  • Ability to review and edit AI outputs before use
  • Clear pathways to disable AI features where applicable
  • Documentation of feature limitations
  • Respect for user-provided context boundaries

Safety

Abuse prevention and quality

  • Guardrails against unsafe or harmful outputs
  • Content filtering for sensitive categories
  • Monitoring for misuse patterns
  • Vendor diligence on AI providers
  • Privacy-respecting prompts and logs
  • Regular review of policies and prompts