CosmoQuick Trust Center
Trust Built Into Every Interaction
CosmoQuick is committed to security, privacy, compliance, platform reliability, responsible AI, and transparent data practices across our ecosystem.
99.9%
Uptime target
across production services
24/7
Monitoring
with on-call response
AES-256
Encryption at rest
for all customer data
TLS 1.2+
Encryption in transit
with forward secrecy
What we protect
Six pillars of CosmoQuick trust
Each pillar reflects a discipline we invest in continuously, with documented practices, ownership, and accountability.
Security
Layered controls protect data in transit, at rest, and across our infrastructure.
- Encryption in transit (TLS 1.2+)
- Encryption at rest (AES-256)
- Secure authentication and SSO support
Privacy
User-first principles guide how we collect, process, and share information.
- Data minimization by default
- Transparent data practices
- Lawful, fair processing
Reliability
Operational maturity keeps the platform performant, observable, and resilient.
- 24/7 monitoring and alerting
- Uptime targets aligned with enterprise needs
- Incident management runbooks
Compliance
Governance practices designed to scale with regulatory and customer expectations.
- Documented policies and ownership
- Alignment with industry frameworks
- Vendor and data processor diligence
Responsible AI
AI features are built with oversight, transparency, and user control.
- Human-in-the-loop oversight
- Transparent model and data usage
- Bias and fairness considerations
Data Protection
Clear principles for how customer and user data is stored, accessed, and retained.
- Documented storage locations
- Role-based access management
- Defined retention and deletion windows
Certifications & Frameworks
Standards we align with
Our compliance program is built to scale. We publish our current status openly, including programs that are in progress.
Security
SOC 2 Type II
Audit of security, availability, and confidentiality controls aligned to AICPA Trust Services Criteria.
Security
ISO/IEC 27001
Internationally recognized standard for information security management systems.
Privacy
GDPR
European Union General Data Protection Regulation — lawful processing, data subject rights, and transfer safeguards.
Privacy
CCPA / CPRA
California Consumer Privacy Act — disclosure, opt-out, and consumer rights for California residents.
Industry
FERPA
Family Educational Rights and Privacy Act — handling of student record data for higher-education partners.
Privacy
PIPEDA
Canadian Personal Information Protection and Electronic Documents Act — applied to Canadian users.
Vendor Security
Third-party diligence as a first-class control
We evaluate vendors against documented criteria covering data handling, security posture, and operational maturity.
View vendor programIncident Response
Detection, escalation, and resolution
A defined workflow guides how incidents are detected, reported, communicated, and remediated.
View response workflowTransparency
Built for due diligence
Have a security, privacy, or compliance question?
Our trust team responds to questionnaires, due diligence requests, and policy inquiries from enterprises, universities, and partners.